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Legal

Data protection policy

How we process your personal data and what your rights are.

01Data controller

Hotetec Accomodation S.L., tax ID B57639817, C/ Galileo Galilei, Edificio U – Local 14, Parc BIT, Ctra. Palma-Valldemossa km 7,4, 07121 Palma (Illes Balears). Contact: privacidad@lumengranvia.demo.

02Purposes

  • Managing your bookings and stays.
  • Answering your enquiries and requests.
  • Managing your Hotetec Rewards membership.
  • Sending you marketing communications if you consent.

03Legal basis

Performance of the accommodation contract, compliance with legal obligations (such as guest registration) and your consent for marketing communications.

04Retention

We keep your data for the duration of our relationship and, afterwards, for the periods required by law.

05Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to privacidad@lumengranvia.demo. You may also lodge a complaint with the Spanish Data Protection Agency.